Filing tax returns > Main study

Publisher
Centerdata
Creator
Job Harms (Ministry of Finance); Michael Schreuders (Tax and Customs Administration)
Created
Apr 23 2026
Description
A study on the difficulties people experience when filing their tax returns.
Panel
lissdata
Begin date
Feb 20 2023

There are no questions found for this study

Variable Dataset English Dutch
nomem_encr yo23a Number of the household member encrypted
yo23a_m yo23a Year and month of the field work period
yo23a001 yo23a Preloaded variable: Main occupation
yo23a002 yo23a Preloaded variable: Has personally filed a tax return
yo23a003 yo23a Preloaded variable: Has filed a tax return with someone else’s help
yo23a004 yo23a Preloaded variable: Has helped someone else file a tax return
yo23a005 yo23a How much do you know about filing tax returns in general?
yo23a006 yo23a How much do you know about requesting a provisional assessment?
yo23a007 yo23a How much do you know about changing a tax return after the definitive assessment?
yo23a008 yo23a What is a deductible item?
yo23a009 yo23a From which date can or could you file a tax return for the year 2022?
yo23a010 yo23a If you receive an allowance, do you need to file a tax return?
yo23a011 yo23a Filing a tax return …is not obligatory if you earn less than the middle income
yo23a012 yo23a Filing a tax return …is not obligatory if you don’t have income from work
yo23a013 yo23a Filing a tax return …is obligatory if you need to pay 49 euros or more to the Tax Administration
yo23a014 yo23a Filing a tax return …is obligatory if you will receive 49 euros or more from the Tax Administration
yo23a015 yo23a Filing a tax return …is obligatory if you receive a tax return letter from the Tax Administration
yo23a016 yo23a Filing a tax return …is always obligatory
yo23a017 yo23a Filing a tax return …is never obligatory
yo23a018 yo23a Suppose you had earned €1000 extra last year, approximately how much do you think this would have delivered as a net sum?
yo23a019 yo23a Please indicate on a scale from 0 to 10 how hard or how easy it is for you to make ends meet with your household’s income. 0 means that it is very hard for you to make ends meet, 10 means that it is very easy for you to make ends meet.
yo23a020 yo23a I wish I had more discipline
yo23a021 yo23a I am well able to resist temptations
yo23a022 yo23a I am well able to work on long-term goals
yo23a023 yo23a I find it hard to concentrate
yo23a024 yo23a Relocation within the Netherlands: Happened in 2021
yo23a025 yo23a Relocation within the Netherlands: Happened in 2022
yo23a026 yo23a Relocation within the Netherlands: Did not happen
yo23a027 yo23a Relocation from another country to the Netherlands (immigration): Happened in 2021
yo23a028 yo23a Relocation from another country to the Netherlands (immigration): Happened in 2022
yo23a029 yo23a Relocation from another country to the Netherlands (immigration): Did not happen
yo23a030 yo23a Co-habitation: Happened in 2021
yo23a031 yo23a Co-habitation: Happened in 2022
yo23a032 yo23a Co-habitation: Did not happen
yo23a033 yo23a Marriage: Happened in 2021
yo23a034 yo23a Marriage: Happened in 2022
yo23a035 yo23a Marriage: Did not happen
yo23a036 yo23a Divorce/break-up: Happened in 2021
yo23a037 yo23a Divorce/break-up: Happened in 2022
yo23a038 yo23a Divorce/break-up: Did not happen
yo23a039 yo23a Birth of child: Happened in 2021
yo23a040 yo23a Birth of child: Happened in 2022
yo23a041 yo23a Birth of child: Did not happen
yo23a042 yo23a Child left home: Happened in 2021
yo23a043 yo23a Child left home: Happened in 2022
yo23a044 yo23a Child left home: Did not happen
yo23a045 yo23a I suffered a serious illness: Happened in 2021
yo23a046 yo23a I suffered a serious illness: Happened in 2022
yo23a047 yo23a I suffered a serious illness: Did not happen
yo23a048 yo23a A loved one suffered a serious illness: Happened in 2021
yo23a049 yo23a A loved one suffered a serious illness: Happened in 2022
yo23a050 yo23a A loved one suffered a serious illness: Did not happen
yo23a051 yo23a A loved one passed away: Happened in 2021
yo23a052 yo23a A loved one passed away: Happened in 2022
yo23a053 yo23a A loved one passed away: Did not happen
yo23a054 yo23a Started my own business: Happened in 2021
yo23a055 yo23a Started my own business: Happened in 2022
yo23a056 yo23a Started my own business: Did not happen
yo23a057 yo23a My own business went bankrupt: Happened in 2021
yo23a058 yo23a My own business went bankrupt: Happened in 2022
yo23a059 yo23a My own business went bankrupt: Did not happen
yo23a060 yo23a Voluntarily ceased my own business, without bankruptcy: Happened in 2021
yo23a061 yo23a Voluntarily ceased my own business, without bankruptcy: Happened in 2022
yo23a062 yo23a Voluntarily ceased my own business, without bankruptcy: Did not happen
yo23a063 yo23a Serious debts: Happened in 2021
yo23a064 yo23a Serious debts: Happened in 2022
yo23a065 yo23a Serious debts: Did not happen
yo23a066 yo23a Received an inheritance or substantial gift: Happened in 2021
yo23a067 yo23a Received an inheritance or substantial gift: Happened in 2022
yo23a068 yo23a Received an inheritance or substantial gift: Did not happen
yo23a069 yo23a Became unemployed and sought another job, but unsuccessfully: Happened in 2021
yo23a070 yo23a Became unemployed and sought another job, but unsuccessfully: Happened in 2022
yo23a071 yo23a Became unemployed and sought another job, but unsuccessfully: Did not happen
yo23a072 yo23a Resigned or was dismissed: Happened in 2021
yo23a073 yo23a Resigned or was dismissed: Happened in 2022
yo23a074 yo23a Resigned or was dismissed: Did not happen
yo23a075 yo23a Retired: Happened in 2021
yo23a076 yo23a Retired: Happened in 2022
yo23a077 yo23a Retired: Did not happen
yo23a078 yo23a Started a new job: Happened in 2021
yo23a079 yo23a Started a new job: Happened in 2022
yo23a080 yo23a Started a new job: Did not happen
yo23a081 yo23a According to our information, you are an entrepreneur. Please indicate below what type of business you own: One-man business
yo23a082 yo23a According to our information, you are an entrepreneur. Please indicate below what type of business you own: Partnership
yo23a083 yo23a According to our information, you are an entrepreneur. Please indicate below what type of business you own: General partnership (Dutch: VOF)
yo23a084 yo23a According to our information, you are an entrepreneur. Please indicate below what type of business you own: Limited partnership (Dutch: CV)
yo23a085 yo23a According to our information, you are an entrepreneur. Please indicate below what type of business you own: Private limited company (Dutch: BV)
yo23a086 yo23a According to our information, you are an entrepreneur. Please indicate below what type of business you own: Foundation or association
yo23a087 yo23a According to our information, you are an entrepreneur. Please indicate below what type of business you own: Other
yo23a088 yo23a According to our information, you are an entrepreneur. Please indicate below what type of business you own: I am not an entrepreneur (anymore)
yo23a089 yo23a The following questions are about your tax return for 2021. How did you complete this tax return?
yo23a090 yo23a When did you submit the tax return for 2021?
yo23a091 yo23a When completing the tax return for 2021, did you make use of any software, calculation tools, checklists and/or other digital tools that are not provided with the tax return form?
yo23a092 yo23a Did you receive and change a provisional assessment for 2021?
yo23a093 yo23a In doing so, did you encounter any of the situations described below? Due to a busy schedule/stress in my personal life, I initially did not get around to it. Later I did change my provisional assessment.
yo23a094 yo23a In doing so, did you encounter any of the situations described below? It was complicated to form an accurate estimate of my income
yo23a095 yo23a In doing so, did you encounter any of the situations described below? It was complicated to form an accurate estimate of my deductible items
yo23a096 yo23a In doing so, did you encounter any of the situations described below? I encountered other problems while changing my provisional assessment
yo23a097 yo23a In doing so, did you encounter any of the situations described below? I did not encounter any problems while changing my provisional assessment
yo23a098 yo23a Why did you not change your provisional assessment?
yo23a099 yo23a Did you make any changes after filing your tax return for 2021?
yo23a100 yo23a Why did you not do so?
yo23a101 yo23a Why did you complete the tax return with the help of another person or organization?: To be sure it was completed correctly
yo23a102 yo23a Why did you complete the tax return with the help of another person or organization?: Out of habit, I always ask for help
yo23a103 yo23a Why did you complete the tax return with the help of another person or organization?: I find it too complicated to complete the tax return by myself
yo23a104 yo23a Why did you complete the tax return with the help of another person or organization?: Because this time I had to take account of a complicated situation
yo23a105 yo23a Why did you complete the tax return with the help of another person or organization?: In order to get back as much money as possible
yo23a106 yo23a Why did you complete the tax return with the help of another person or organization?: For the sake of ease
yo23a107 yo23a Why did you complete the tax return with the help of another person or organization?: Other, namely
yo23a108 yo23a Why did you complete the tax return with the help of another person or organization?: Other, namely
yo23a109 yo23a How did you complete the income tax return for 2021, or have it completed?
yo23a110 yo23a When did you, or the person/organization that helped you, submit the tax return for 2021?
yo23a111 yo23a When completing the tax return for 2021, did you, or the person/organization that helped you, make use of any software, calculation tools, checklists and/or other digital tools that are not provided with the tax return form?
yo23a112 yo23a Did you, or the person/organization that helped you, receive and change a provisional assessment for 2021?
yo23a113 yo23a Did you, or the person/organization that helped you, experience one of the situations below?: Due to a busy schedule/stress in my personal life, we initially did not get around to it. [...]
yo23a114 yo23a Did you, or the person/organization that helped you, experience one of the situations below?: It was complicated to form an accurate estimate of my income
yo23a115 yo23a Did you, or the person/organization that helped you, experience one of the situations below?: It was complicated to form an accurate estimate of my deductible items
yo23a116 yo23a Did you, or the person/organization that helped you, experience one of the situations below?: We have encountered other problems while changing my provisional assessment
yo23a117 yo23a Did you, or the person/organization that helped you, experience one of the situations below?: We did not encounter problems while changing my provisional assessment
yo23a118 yo23a Why didn't you, or the person/organization that helped you, change your provisional assessment?
yo23a119 yo23a Did you, or the person/organization that helped you, make any changes after filing your tax return for 2021?
yo23a120 yo23a Why didn't you, or the person/organization that helped you, do this?
yo23a121 yo23a I had trouble finding/collecting the required information (e.g. information about deductible healthcare costs)
yo23a122 yo23a I had trouble performing the required calculations
yo23a123 yo23a I chose to not make certain expenditures, because I didn’t know you could deduct these when completing the tax return
yo23a124 yo23a I did choose to make certain expenditures, because I wrongly thought that I could deduct these when completing the tax return
yo23a125 yo23a The amount that I had to pay was so high for me that it caused stress and/or financial problems
yo23a126 yo23a I filed the tax return too late or not at all, although I was obliged to
yo23a127 yo23a Something had gone wrong with regard to my income under a certain item (e.g. too little or too much income was reported, or an incorrect profit calculation was made)
yo23a128 yo23a Something had gone wrong with regard to one or more deductible items (e.g. too much or too little was reported regarding deductible items)
yo23a129 yo23a Something had gone wrong with the distribution of deductible items over my own and my fiscal partner’s income
yo23a130 yo23a Under which deductible item could you have deducted these expenditures? Mortgage rent
yo23a131 yo23a Under which deductible item could you have deducted these expenditures? Purchase costs own dwelling
yo23a132 yo23a Under which deductible item could you have deducted these expenditures? Life annuity
yo23a133 yo23a Under which deductible item could you have deducted these expenditures? Costs of unemployment insurance or benefit for adult disabled (grand)child
yo23a134 yo23a Under which deductible item could you have deducted these expenditures? Healthcare costs
yo23a135 yo23a Under which deductible item could you have deducted these expenditures? Gifts
yo23a136 yo23a Under which deductible item could you have deducted these expenditures? Costs of study or education program
yo23a137 yo23a Under which deductible item could you have deducted these expenditures? Partner alimony
yo23a138 yo23a Under which deductible item could you have deducted these expenditures? Costs for temporary home stay of disabled person
yo23a139 yo23a Under which deductible item could you have deducted these expenditures? Costs incurred in 2021 but that you could not deduct previously due to insufficient income
yo23a140 yo23a Under which deductible item could you have deducted these expenditures? Commuter costs not remunerated by employer
yo23a141 yo23a Under which deductible item could you have deducted these expenditures? Deductible items for entrepreneurs
yo23a142 yo23a Under which deductible item could you have deducted these expenditures? Other, namely
yo23a143 yo23a Under which deductible item could you have deducted these expenditures? Other, namely
yo23a144 yo23a Under which deductible item did you think you could deducts these costs? Mortgage rent
yo23a145 yo23a Under which deductible item did you think you could deducts these costs? Purchase costs own dwelling
yo23a146 yo23a Under which deductible item did you think you could deducts these costs? Life annuity
yo23a147 yo23a Under which deductible item did you think you could deducts these costs? Costs of unemployment insurance or benefit for adult disabled (grand)child
yo23a148 yo23a Under which deductible item did you think you could deducts these costs? Healthcare costs
yo23a149 yo23a Under which deductible item did you think you could deducts these costs? Gifts
yo23a150 yo23a Under which deductible item did you think you could deducts these costs? Costs of study or education program
yo23a151 yo23a Under which deductible item did you think you could deducts these costs? Partner alimony
yo23a152 yo23a Under which deductible item did you think you could deducts these costs? Costs for temporary home stay of disabled person
yo23a153 yo23a Under which deductible item did you think you could deducts these costs? Costs incurred in 2021 but that you could not deduct previously due to insufficient income
yo23a154 yo23a Under which deductible item did you think you could deducts these costs? Commuter costs not remunerated by employer
yo23a155 yo23a Under which deductible item did you think you could deducts these costs? Deductible items for entrepreneurs
yo23a156 yo23a Under which deductible item did you think you could deducts these costs? Other, namely
yo23a157 yo23a Under which deductible item did you think you could deducts these costs? Other, namely
yo23a158 yo23a You indicated to have filed your tax return too late or not at all, although you were obliged to do so. What was the consequence of not filing your tax return, or too late?: I received a reminder
yo23a159 yo23a You indicated to have filed your tax return too late or not at all, although you were obliged to do so. What was the consequence of not filing your tax return, or too late?: I received a warning
yo23a160 yo23a You indicated to have filed your tax return too late or not at all, although you were obliged to do so. What was the consequence of not filing your tax return, or too late?: I received a mandatory payment order
yo23a161 yo23a You indicated to have filed your tax return too late or not at all, although you were obliged to do so. What was the consequence of not filing your tax return, or too late?: I received a (default) penalty
yo23a162 yo23a Under which item or items did something go wrong with regard to your income? Income through employment
yo23a163 yo23a Under which item or items did something go wrong with regard to your income? Profit from business
yo23a164 yo23a Under which item or items did something go wrong with regard to your income? Foreign income
yo23a165 yo23a Under which item or items did something go wrong with regard to your income? Pension and other benefits
yo23a166 yo23a Under which item or items did something go wrong with regard to your income? Income through other work
yo23a167 yo23a Under which item or items did something go wrong with regard to your income? Income through making property available to my own business or that of a fiscal partner
yo23a168 yo23a Under which item or items did something go wrong with regard to your income? Received partner alimony
yo23a169 yo23a Under which item or items did something go wrong with regard to your income? Amounts and reimbursements received back
yo23a170 yo23a Under which item or items did something go wrong with regard to your income? Notional rental value of owner-occupied home
yo23a171 yo23a Under which item or items did something go wrong with regard to your income? Settlement of losses with previous years
yo23a172 yo23a Under which item or items did something go wrong with regard to your income? Other, namely
yo23a173 yo23a Under which item or items did something go wrong with regard to your income? Other, namely
yo23a174 yo23a What had gone wrong with regard to income through employment?
yo23a175 yo23a What had gone wrong with regard to income through employment? Other, namely:
yo23a176 yo23a Under what item could or should you have entered this amount? (income through employment)
yo23a177 yo23a Under which item did you accidentally enter this amount? (income through employment)
yo23a178 yo23a What had gone wrong with regard to pension and other benefits?
yo23a179 yo23a What had gone wrong with regard to pension and other benefits? Other, namely:
yo23a180 yo23a Under what item could or should you have entered this amount? (pension and other benefits)
yo23a181 yo23a Under which item did you accidentally enter this amount? (pension and other benefits)
yo23a182 yo23a What had gone wrong with regard to income through other work?
yo23a183 yo23a What had gone wrong with regard to income through other work? Other, namely:
yo23a184 yo23a Under what item could or should you have entered this amount? (income through other work)
yo23a185 yo23a Under which item did you accidentally enter this amount? (income through other work)
yo23a186 yo23a What had gone wrong with regard to income through making property available to my own business or that of a fiscal partner?
yo23a187 yo23a What had gone wrong with regard to income through making property available to my own business or that of a fiscal partner? Other, namely:
yo23a188 yo23a Under what item could or should you have entered this amount? (income through making property available to my own business or that of a fiscal partner)
yo23a189 yo23a Under which item did you accidentally enter this amount? (income through making property available to my own business or that of a fiscal partner)
yo23a190 yo23a What had gone wrong with regard to received partner alimony?
yo23a191 yo23a What had gone wrong with regard to received partner alimony? Other, namely:
yo23a192 yo23a Under what item could or should you have entered this amount? (received partner alimony)
yo23a193 yo23a Under which item did you accidentally enter this amount? (received partner alimony)
yo23a194 yo23a What had gone wrong with regard to amounts and reimbursements received back?
yo23a195 yo23a What had gone wrong with regard to amounts and reimbursements received back? Other, namely:
yo23a196 yo23a Under what item could or should you have entered this amount? (amounts and reimbursements received back)
yo23a197 yo23a Under which item did you accidentally enter this amount? (amounts and reimbursements received back)
yo23a198 yo23a What had gone wrong with regard to notional rental value of owner-occupied home?
yo23a199 yo23a What had gone wrong with regard to notional rental value of owner-occupied home? Other, namely:
yo23a200 yo23a Under what item could or should you have entered this amount? (notional rental value of owner-occupied home)
yo23a201 yo23a Under which item did you accidentally enter this amount? (notional rental value of owner-occupied home)
yo23a202 yo23a What had gone wrong with regard to settlement of losses with previous years?
yo23a203 yo23a What had gone wrong with regard to settlement of losses with previous years? Other, namely:
yo23a204 yo23a Under what item could or should you have entered this amount? (settlement of losses with previous years)
yo23a205 yo23a Under which item did you accidentally enter this amount? (settlement of losses with previous years)
yo23a206 yo23a What had gone wrong with regard to profit from business?
yo23a207 yo23a What had gone wrong with regard to profit from business? Other, namely:
yo23a208 yo23a Under what item could or should you have entered this amount? (profit from business)
yo23a209 yo23a Under which item did you accidentally enter this amount? (profit from business)
yo23a210 yo23a What had gone wrong with regard to foreign income?
yo23a211 yo23a What had gone wrong with regard to foreign income? Other, namely:
yo23a212 yo23a Under what item could or should you have entered this amount? (foreign income)
yo23a213 yo23a Under which item did you accidentally enter this amount? (foreign income)
yo23a214 yo23a You stated that something went wrong with another income item: [yo23a172]. What had gone wrong with regard to this income item?
yo23a215 yo23a What had gone wrong with regard to this income item? Other, namely:
yo23a216 yo23a Under what item could or should you have entered this amount? (another income item)
yo23a217 yo23a Under which item did you accidentally enter this amount? (another income item)
yo23a218 yo23a Under which item or items did something go wrong? Mortgage rent
yo23a219 yo23a Under which item or items did something go wrong? Purchase costs own dwelling
yo23a220 yo23a Under which item or items did something go wrong? Life annuity
yo23a221 yo23a Under which item or items did something go wrong? Costs of unemployment insurance or benefit for adult disabled (grand)child
yo23a222 yo23a Under which item or items did something go wrong? Healthcare costs
yo23a223 yo23a Under which item or items did something go wrong? Gifts
yo23a224 yo23a Under which item or items did something go wrong? Costs of study or education program
yo23a225 yo23a Under which item or items did something go wrong? Partner alimony
yo23a226 yo23a Under which item or items did something go wrong? Costs for temporary home stay of disabled person
yo23a227 yo23a Under which item or items did something go wrong? Costs incurred in 2021 but that you could not deduct previously due to insufficient income
yo23a228 yo23a Under which item or items did something go wrong? Commuter costs not remunerated by employer
yo23a229 yo23a Under which item or items did something go wrong? Starter’s deduction
yo23a230 yo23a Under which item or items did something go wrong? Self-employed person’s deduction
yo23a231 yo23a Under which item or items did something go wrong? Deductible items for entrepreneurs
yo23a232 yo23a Under which item or items did something go wrong? Other
yo23a233 yo23a Under which item or items did something go wrong? Other, namely:
yo23a234 yo23a What had gone wrong for the deductible item of mortgage rent?
yo23a235 yo23a What had gone wrong for the deductible item of mortgage rent? Other, namely:
yo23a236 yo23a Under what item could or should you have entered this amount? (mortgage rent)
yo23a237 yo23a Under which item did you accidentally enter this amount? (mortgage rent)
yo23a238 yo23a What had gone wrong with regard to the deductible item of purchase costs own dwelling?
yo23a239 yo23a What had gone wrong with regard to the deductible item of purchase costs own dwelling? Other, namely:
yo23a240 yo23a Under what item could or should you have entered this amount? (purchase costs own dwelling)
yo23a241 yo23a Under which item did you accidentally enter this amount? (purchase costs own dwelling)
yo23a242 yo23a What had gone wrong with regard to the deductible item of life annuity?
yo23a243 yo23a What had gone wrong with regard to the deductible item of life annuity? Other, namely:
yo23a244 yo23a Under what item could or should you have entered this amount? (life annuity)
yo23a245 yo23a Under which item did you accidentally enter this amount? (life annuity)
yo23a246 yo23a What had gone wrong with regard to the deductible item of costs of unemployment insurance or benefit for adult disabled (grand)child?
yo23a247 yo23a What had gone wrong with regard to the deductible item of costs of unemployment insurance or benefit for adult disabled (grand)child? Other, namely:
yo23a248 yo23a Under what item could or should you have entered this amount? (costs of unemployment insurance or benefit for adult disabled (grand)child)
yo23a249 yo23a Under which item did you accidentally enter this amount? (costs of unemployment insurance or benefit for adult disabled (grand)child)
yo23a250 yo23a What had gone wrong with regard to the deductible item of healthcare costs?
yo23a251 yo23a What had gone wrong with regard to the deductible item of healthcare costs? Other, namely:
yo23a252 yo23a Under what item could or should you have entered this amount? (healthcare costs)
yo23a253 yo23a Under which item did you accidentally enter this amount? (healthcare costs)
yo23a254 yo23a What had gone wrong with regard to the deductible item of gifts?
yo23a255 yo23a What had gone wrong with regard to the deductible item of gifts? Other, namely:
yo23a256 yo23a Under what item could or should you have entered this amount? (gifts)
yo23a257 yo23a Under which item did you accidentally enter this amount? (gifts)
yo23a258 yo23a What had gone wrong with regard to the deductible item of costs of study or education program?
yo23a259 yo23a What had gone wrong with regard to the deductible item of costs of study or education program? Other, namely:
yo23a260 yo23a Under what item could or should you have entered this amount? (costs of study or education program)
yo23a261 yo23a Under which item did you accidentally enter this amount? (costs of study or education program)
yo23a262 yo23a What had gone wrong with regard to the deductible item of partner alimony?
yo23a263 yo23a What had gone wrong with regard to the deductible item of partner alimony? Other, namely:
yo23a264 yo23a Under what item could or should you have entered this amount? (partner alimony)
yo23a265 yo23a Under which item did you accidentally enter this amount? (partner alimony)
yo23a266 yo23a What had gone wrong with regard to the deductible item of costs for temporary home stay of disabled person?
yo23a267 yo23a What had gone wrong with regard to the deductible item of costs for temporary home stay of disabled person? Other, namely:
yo23a268 yo23a Under what item could or should you have entered this amount? (costs for temporary home stay of disabled person)
yo23a269 yo23a Under which item did you accidentally enter this amount? (costs for temporary home stay of disabled person)
yo23a270 yo23a What had gone wrong with regard to the deductible item of costs incurred in 2021 but that you could not deduct previously due to insufficient income?
yo23a271 yo23a What had gone wrong with regard to the deductible item of costs incurred in 2021 but that you could not deduct previously due to insufficient income? Other, namely:
yo23a272 yo23a Under what item could or should you have entered this amount? (costs incurred in 2021 but that you could not deduct previously due to insufficient income)
yo23a273 yo23a Under which item did you accidentally enter this amount? (costs incurred in 2021 but that you could not deduct previously due to insufficient income)
yo23a274 yo23a What had gone wrong with regard to the deductible item of commuter costs not remunerated by employer?
yo23a275 yo23a What had gone wrong with regard to the deductible item of commuter costs not remunerated by employer? Other, namely:
yo23a276 yo23a Under what item could or should you have entered this amount? (commuter costs not remunerated by employer)
yo23a277 yo23a Under which item did you accidentally enter this amount? (commuter costs not remunerated by employer)
yo23a278 yo23a What had gone wrong with regard to the deductible item of starter’s deduction?
yo23a279 yo23a What had gone wrong with regard to the deductible item of starter’s deduction? Other, namely:
yo23a280 yo23a Under what item could or should you have entered this amount? (starter’s deduction)
yo23a281 yo23a Under which item did you accidentally enter this amount? (starter’s deduction)
yo23a282 yo23a What had gone wrong with regard to the deductible item of self-employed person’s deduction?
yo23a283 yo23a What had gone wrong with regard to the deductible item of self-employed person’s deduction? Other, namely:
yo23a284 yo23a Under what item could or should you have entered this amount? (self-employed person’s deduction)
yo23a285 yo23a Under which item did you accidentally enter this amount? (self-employed person’s deduction)
yo23a286 yo23a What had gone wrong with regard to deductible items for entrepreneurs?
yo23a287 yo23a What had gone wrong with regard to deductible items for entrepreneurs? Other, namely:
yo23a288 yo23a Under what item could or should you have entered this amount? (deductible items for entrepreneurs)
yo23a289 yo23a Under which item did you accidentally enter this amount? (deductible items for entrepreneurs)
yo23a290 yo23a You indicated that something went wrong with another deductible item: [yo23a232]. What had gone wrong with regard to this deductible item?
yo23a291 yo23a You indicated that something went wrong with another deductible item: [yo23a232]. What had gone wrong with regard to this deductible item? Other, namely:
yo23a292 yo23a Under what item could or should you have entered this amount? (another deductible item)
yo23a293 yo23a Under which item did you accidentally enter this amount? (another deductible item)
yo23a294 yo23a Discovered something had gone wrong, but did not change this (in time)
yo23a295 yo23a Did not file an objection in time when it turned out that I needed to pay more or had to pay a penalty according to the Tax Administration, while I did not think this was correct
yo23a296 yo23a I received a tax assessment that I was able to pay but I did not do so in time
yo23a297 yo23a I received a tax assessment that I was not able to pay (directly)
yo23a298 yo23a I was unsure whether everything had been entered correctly, after filing the tax return
yo23a299 yo23a What was the consequence of not having paid your tax assessment in time?: Payment reminder
yo23a300 yo23a What was the consequence of not having paid your tax assessment in time?: Warning
yo23a301 yo23a What was the consequence of not having paid your tax assessment in time?: Payment order
yo23a302 yo23a What was the consequence of not having paid your tax assessment in time?: Confiscation of property/bank assets
yo23a303 yo23a What was the consequence of not having paid your tax assessment in time?: Received a penalty
yo23a304 yo23a You indicated to have received a tax assessment after filing your tax return, which you could not pay directly. Did you manage to pay the tax assessment in the end?
yo23a305 yo23a Did you manage to pay the tax assessment in the end? Other, namely:
yo23a306 yo23a Did you encounter any other problems before, during or after filing your tax return for 2021? You can leave the space empty if you did not encounter any other problems.
yo23a307 yo23a How did you experience filing your tax return for 2021, overall?
yo23a308 yo23a How was the tax return completed for which you provided help/advice?
yo23a309 yo23a When was the tax return for 2021 filed, for which you provided help/advice? Choose the month in which it was filed.
yo23a310 yo23a To complete the tax return for which you provided help/advice, was any use made of software, calculation tools, checklists and/or other digital tools that are not provided with the tax return form?
yo23a311 yo23a Did you, or the person/organization you helped, receive and change a provisional assessment for 2021?
yo23a312 yo23a In doing so, did you, or the person you helped, encounter any of the situations described below?: Due to a busy schedule/stress in the personal life of the person I helped, we initially did not get around to [...]
yo23a313 yo23a In doing so, did you, or the person you helped, encounter any of the situations described below?: It was complicated to form an accurate estimate of his/her income
yo23a314 yo23a In doing so, did you, or the person you helped, encounter any of the situations described below?: It was complicated to form an accurate estimate of his/her deductible items
yo23a315 yo23a In doing so, did you, or the person you helped, encounter any of the situations described below?: We encountered other problems while changing his/her provisional assessment
yo23a316 yo23a In doing so, did you, or the person you helped, encounter any of the situations described below?: We did not encounter any problems while changing his/her provisional assessment
yo23a317 yo23a Why did you, or the person you helped, not change your provisional assessment?
yo23a318 yo23a Did you, or the person you helped, make any changes after filing his/her definitive tax return for 2021?
yo23a319 yo23a Why didn’t you, or the person/organization you helped, do so?
yo23a320 yo23a This person had trouble finding/collecting the required information (e.g. information about deductible healthcare costs)
yo23a321 yo23a This person had trouble performing the required calculations
yo23a322 yo23a This person chose to not make certain expenditures, because he/she didn’t know you could deduct these when completing the tax return
yo23a323 yo23a This person did choose to make certain expenditures, because he/she wrongly thought that I could deduct these when completing the tax return
yo23a324 yo23a The amount that this person had to pay was so high for him/her that it caused stress and/or financial problems
yo23a325 yo23a This person filed the tax return too late or not at all, although he/she was obliged to
yo23a326 yo23a Something had gone wrong with regard to the income of this person under a certain item (e.g. too little or too much income was reported, or an incorrect profit calculation was made)
yo23a327 yo23a Something had gone wrong with regard to one or more deductible items (e.g. too much or too little was reported regarding deductible items)
yo23a328 yo23a Something had gone wrong with the distribution of deductible items over this person’s own income and his/her fiscal partner’s income
yo23a329 yo23a Under which item could these costs have been deducted? Mortgage rent
yo23a330 yo23a Under which item could these costs have been deducted? Purchase costs own dwelling
yo23a331 yo23a Under which item could these costs have been deducted? Life annuity
yo23a332 yo23a Under which item could these costs have been deducted? Costs of unemployment insurance or benefit for adult disabled (grand)child
yo23a333 yo23a Under which item could these costs have been deducted? Healthcare costs
yo23a334 yo23a Under which item could these costs have been deducted? Gifts
yo23a335 yo23a Under which item could these costs have been deducted? Costs of study or education program
yo23a336 yo23a Under which item could these costs have been deducted? Partner alimony
yo23a337 yo23a Under which item could these costs have been deducted? Costs for temporary home stay of disabled person
yo23a338 yo23a Under which item could these costs have been deducted? Costs incurred in 2021 but that you could not deduct previously due to insufficient income
yo23a339 yo23a Under which item could these costs have been deducted? Commuter costs not remunerated by employer
yo23a340 yo23a Under which item could these costs have been deducted? Deductible items for entrepreneurs
yo23a341 yo23a Under which item could these costs have been deducted? Other
yo23a342 yo23a Under which item could these costs have been deducted? Other, namely:
yo23a343 yo23a Under which deductible item did he/she think these costs could be deducted? Mortgage rent
yo23a344 yo23a Under which deductible item did he/she think these costs could be deducted? Purchase costs own dwelling
yo23a345 yo23a Under which deductible item did he/she think these costs could be deducted? Life annuity
yo23a346 yo23a Under which deductible item did he/she think these costs could be deducted? Costs of unemployment insurance or benefit for adult disabled (grand)child
yo23a347 yo23a Under which deductible item did he/she think these costs could be deducted? Healthcare costs
yo23a348 yo23a Under which deductible item did he/she think these costs could be deducted? Gifts
yo23a349 yo23a Under which deductible item did he/she think these costs could be deducted? Costs of study or education program
yo23a350 yo23a Under which deductible item did he/she think these costs could be deducted? Partner alimony
yo23a351 yo23a Under which deductible item did he/she think these costs could be deducted? Costs for temporary home stay of disabled person
yo23a352 yo23a Under which deductible item did he/she think these costs could be deducted? Costs incurred in 2021 but that you could not deduct previously due to insufficient income
yo23a353 yo23a Under which deductible item did he/she think these costs could be deducted? Commuter costs not remunerated by employer
yo23a354 yo23a Under which deductible item did he/she think these costs could be deducted? Deductible items for entrepreneurs
yo23a355 yo23a Under which deductible item did he/she think these costs could be deducted? Other
yo23a356 yo23a Under which deductible item did he/she think these costs could be deducted? Other, namely:
yo23a357 yo23a What was the consequence of not filing the tax return for 2021, or too late, for the person you helped?: This person received a reminder
yo23a358 yo23a What was the consequence of not filing the tax return for 2021, or too late, for the person you helped?: This person received a warning
yo23a359 yo23a What was the consequence of not filing the tax return for 2021, or too late, for the person you helped?: This person received a mandatory payment order
yo23a360 yo23a What was the consequence of not filing the tax return for 2021, or too late, for the person you helped?: This person received a (default) penalty
yo23a361 yo23a Please indicate below for which income item something went wrong for the person you helped. Income through employment
yo23a362 yo23a Please indicate below for which income item something went wrong for the person you helped. Profit from business
yo23a363 yo23a Please indicate below for which income item something went wrong for the person you helped. Foreign income
yo23a364 yo23a Please indicate below for which income item something went wrong for the person you helped. Pension and other benefits
yo23a365 yo23a Please indicate below for which income item something went wrong for the person you helped. Income through other work
yo23a366 yo23a Please indicate below for which income item something went wrong for the person you helped. Income through making property available to my own business or that of a fiscal partner
yo23a367 yo23a Please indicate below for which income item something went wrong for the person you helped. Received partner alimony
yo23a368 yo23a Please indicate below for which income item something went wrong for the person you helped. Amounts and reimbursements received back
yo23a369 yo23a Please indicate below for which income item something went wrong for the person you helped. Notional rental value of owner-occupied home
yo23a370 yo23a Please indicate below for which income item something went wrong for the person you helped. Settlement of losses with previous years
yo23a371 yo23a Please indicate below for which income item something went wrong for the person you helped. Other
yo23a372 yo23a Please indicate below for which income item something went wrong for the person you helped. Other, namely:
yo23a373 yo23a What had gone wrong with regard to income through employment?
yo23a374 yo23a What had gone wrong with regard to income through employment? Other, namely:
yo23a375 yo23a Under which item should or could this amount have been entered? (income through employment)
yo23a376 yo23a Under which item did you accidentally enter this amount? (income through employment)
yo23a377 yo23a What had gone wrong with regard to pension and other benefits?
yo23a378 yo23a What had gone wrong with regard to pension and other benefits? Other, namely:
yo23a379 yo23a Under which item should or could this amount have been entered? (pension and other benefits)
yo23a380 yo23a Under which item did you accidentally enter this amount? (pension and other benefits)
yo23a381 yo23a What had gone wrong with regard to income through other work?
yo23a382 yo23a What had gone wrong with regard to income through other work? Other, namely:
yo23a383 yo23a Under which item should or could this amount have been entered? (income through other work)
yo23a384 yo23a Under which item did you accidentally enter this amount? (income through other work)
yo23a385 yo23a What had gone wrong with regard to income through making property available to my own business or that of a fiscal partner?
yo23a386 yo23a What had gone wrong with regard to income through making property available to my own business or that of a fiscal partner? Other, namely:
yo23a387 yo23a Under which item should or could this amount have been entered? (income through making property available to my own business or that of a fiscal partner)
yo23a388 yo23a Under which item did you accidentally enter this amount? (income through making property available to my own business or that of a fiscal partner)
yo23a389 yo23a What had gone wrong with regard to received partner alimony?
yo23a390 yo23a What had gone wrong with regard to received partner alimony? Other, namely:
yo23a391 yo23a Under which item should or could this amount have been entered? (received partner alimony)
yo23a392 yo23a Under which item did you accidentally enter this amount? (received partner alimony)
yo23a393 yo23a What had gone wrong with regard to amounts and reimbursements received back?
yo23a394 yo23a What had gone wrong with regard to amounts and reimbursements received back? Other, namely:
yo23a395 yo23a Under which item should or could this amount have been entered? (amounts and reimbursements received back)
yo23a396 yo23a Under which item did you accidentally enter this amount? (amounts and reimbursements received back)
yo23a397 yo23a What had gone wrong with regard to notional rental value of owner-occupied home?
yo23a398 yo23a What had gone wrong with regard to notional rental value of owner-occupied home? Other, namely:
yo23a399 yo23a Under which item should or could this amount have been entered? (notional rental value of owner-occupied home)
yo23a400 yo23a Under which item did you accidentally enter this amount? (notional rental value of owner-occupied home)
yo23a401 yo23a What had gone wrong with regard to settlement of losses with previous years?
yo23a402 yo23a What had gone wrong with regard to settlement of losses with previous years? Other, namely:
yo23a403 yo23a Under which item should or could this amount have been entered? (settlement of losses with previous years)
yo23a404 yo23a Under which item did you accidentally enter this amount? (settlement of losses with previous years)
yo23a405 yo23a What had gone wrong with regard to profit from business?
yo23a406 yo23a What had gone wrong with regard to profit from business? Other, namely:
yo23a407 yo23a Under which item should or could this amount have been entered? (profit from business)
yo23a408 yo23a Under which item did you accidentally enter this amount? (profit from business)
yo23a409 yo23a What had gone wrong with regard to foreign income?
yo23a410 yo23a What had gone wrong with regard to foreign income? Other, namely:
yo23a411 yo23a Under which item should or could this amount have been entered? (foreign income)
yo23a412 yo23a Under which item did you accidentally enter this amount? (foreign income)
yo23a413 yo23a You stated that something went wrong with another income item: [yo23a371]? What had gone wrong with regard to this income item?
yo23a414 yo23a What had gone wrong with regard to this income item? Other, namely:
yo23a415 yo23a Under which item should or could this amount have been entered? (another income item)
yo23a416 yo23a Under which item did you accidentally enter this amount? (another income item)
yo23a417 yo23a Please indicate below for which deductible item something went wrong for the person you helped. Mortgage rent
yo23a418 yo23a Please indicate below for which deductible item something went wrong for the person you helped. Purchase costs own dwelling
yo23a419 yo23a Please indicate below for which deductible item something went wrong for the person you helped. Life annuity
yo23a420 yo23a Please indicate below for which deductible item something went wrong for the person you helped. Costs of unemployment insurance or benefit for adult disabled (grand)child
yo23a421 yo23a Please indicate below for which deductible item something went wrong for the person you helped. Healthcare costs
yo23a422 yo23a Please indicate below for which deductible item something went wrong for the person you helped. Gifts
yo23a423 yo23a Please indicate below for which deductible item something went wrong for the person you helped. Costs of study or education program
yo23a424 yo23a Please indicate below for which deductible item something went wrong for the person you helped. Partner alimony
yo23a425 yo23a Please indicate below for which deductible item something went wrong for the person you helped. Costs for temporary home stay of disabled person
yo23a426 yo23a Please indicate below for which deductible item something went wrong for the person you helped. Costs incurred in 2021 but that you could not deduct previously due to insufficient income
yo23a427 yo23a Please indicate below for which deductible item something went wrong for the person you helped. Commuter costs not remunerated by employer
yo23a428 yo23a Please indicate below for which deductible item something went wrong for the person you helped. Starter’s deduction
yo23a429 yo23a Please indicate below for which deductible item something went wrong for the person you helped. Self-employed person’s deduction
yo23a430 yo23a Please indicate below for which deductible item something went wrong for the person you helped. Deductible items for entrepreneurs
yo23a431 yo23a Please indicate below for which deductible item something went wrong for the person you helped. Other
yo23a432 yo23a Please indicate below for which deductible item something went wrong for the person you helped. Other, namely:
yo23a433 yo23a What had gone wrong with regard to the deductible item of mortgage rent?
yo23a434 yo23a What had gone wrong with regard to the deductible item of mortgage rent? Other, namely:
yo23a435 yo23a Under which item should or could this amount have been entered? (mortgage rent)
yo23a436 yo23a Under which item did you accidentally enter this amount? (mortgage rent)
yo23a437 yo23a What had gone wrong with regard to the deductible item of purchase costs own dwelling?
yo23a438 yo23a What had gone wrong with regard to the deductible item of purchase costs own dwelling? Other, namely:
yo23a439 yo23a Under which item should or could this amount have been entered? (purchase costs own dwelling)
yo23a440 yo23a Under which item did you accidentally enter this amount? (purchase costs own dwelling)
yo23a441 yo23a What had gone wrong with regard to the deductible item of life annuity?
yo23a442 yo23a What had gone wrong with regard to the deductible item of life annuity? Other, namely:
yo23a443 yo23a Under which item should or could this amount have been entered? (life annuity)
yo23a444 yo23a Under which item did you accidentally enter this amount? (life annuity)
yo23a445 yo23a What had gone wrong with regard to the deductible item of costs of unemployment insurance or benefit for adult disabled (grand)child?
yo23a446 yo23a What had gone wrong with regard to the deductible item of costs of unemployment insurance or benefit for adult disabled (grand)child? Other, namely:
yo23a447 yo23a Under which item should or could this amount have been entered? (costs of unemployment insurance or benefit for adult disabled (grand)child)
yo23a448 yo23a Under which item did you accidentally enter this amount? (costs of unemployment insurance or benefit for adult disabled (grand)child)
yo23a449 yo23a What had gone wrong with regard to the deductible item of healthcare costs?
yo23a450 yo23a What had gone wrong with regard to the deductible item of healthcare costs? Other, namely:
yo23a451 yo23a Under which item should or could this amount have been entered? (healthcare costs)
yo23a452 yo23a Under which item did you accidentally enter this amount? (healthcare costs)
yo23a453 yo23a What had gone wrong with regard to the deductible item of gifts?
yo23a454 yo23a What had gone wrong with regard to the deductible item of gifts? Other, namely:
yo23a455 yo23a Under which item should or could this amount have been entered? (gifts)
yo23a456 yo23a Under which item did you accidentally enter this amount? (gifts)
yo23a457 yo23a What had gone wrong with regard to the deductible item of costs of study or education program?
yo23a458 yo23a What had gone wrong with regard to the deductible item of costs of study or education program? Other, namely:
yo23a459 yo23a Under which item should or could this amount have been entered? (costs of study or education program)
yo23a460 yo23a Under which item did you accidentally enter this amount? (costs of study or education program)
yo23a461 yo23a What had gone wrong with regard to the deductible item of partner alimony?
yo23a462 yo23a What had gone wrong with regard to the deductible item of partner alimony? Other, namely:
yo23a463 yo23a Under which item should or could this amount have been entered? (partner alimony)
yo23a464 yo23a Under which item did you accidentally enter this amount? (partner alimony)
yo23a465 yo23a What had gone wrong with regard to the deductible item of costs for temporary home stay of disabled person?
yo23a466 yo23a What had gone wrong with regard to the deductible item of costs for temporary home stay of disabled person? Other, namely:
yo23a467 yo23a Under which item should or could this amount have been entered? (costs for temporary home stay of disabled person)
yo23a468 yo23a Under which item did you accidentally enter this amount? (costs for temporary home stay of disabled person)
yo23a469 yo23a What had gone wrong with regard to the deductible item of costs incurred in 2021 but that you could not deduct previously due to insufficient income?
yo23a470 yo23a What had gone wrong with regard to the deductible item of costs incurred in 2021 but that you could not deduct previously due to insufficient income? Other, namely:
yo23a471 yo23a Under which item should or could this amount have been entered? (costs incurred in 2021 but that you could not deduct previously due to insufficient income)
yo23a472 yo23a Under which item did you accidentally enter this amount? (costs incurred in 2021 but that you could not deduct previously due to insufficient income)
yo23a473 yo23a What had gone wrong with regard to the deductible item of commuter costs not remunerated by employer?
yo23a474 yo23a What had gone wrong with regard to the deductible item of commuter costs not remunerated by employer? Other, namely:
yo23a475 yo23a Under which item should or could this amount have been entered? (commuter costs not remunerated by employer)
yo23a476 yo23a Under which item did you accidentally enter this amount? (commuter costs not remunerated by employer)
yo23a477 yo23a What had gone wrong with regard to the deductible item of starter’s deduction?
yo23a478 yo23a What had gone wrong with regard to the deductible item of starter’s deduction? Other, namely:
yo23a479 yo23a Under which item should or could this amount have been entered? (starter’s deduction)
yo23a480 yo23a Under which item did you accidentally enter this amount? (starter’s deduction)
yo23a481 yo23a What had gone wrong with regard to the deductible item of self-employed person’s deduction?
yo23a482 yo23a What had gone wrong with regard to the deductible item of self-employed person’s deduction? Other, namely:
yo23a483 yo23a Under which item should or could this amount have been entered? (self-employed person’s deduction)
yo23a484 yo23a Under which item did you accidentally enter this amount? (self-employed person’s deduction)
yo23a485 yo23a What had gone wrong with regard to deductible items for entrepreneurs?
yo23a486 yo23a What had gone wrong with regard to deductible items for entrepreneurs? Other, namely:
yo23a487 yo23a Under which item should or could this amount have been entered? (deductible items for entrepreneurs)
yo23a488 yo23a Under which item did you accidentally enter this amount? (deductible items for entrepreneurs)
yo23a489 yo23a You stated that something went wrong with another deductible item: [yo23a431]. What had gone wrong with regard to this deductible item?
yo23a490 yo23a What had gone wrong with regard to this deductible item? Other, namely:
yo23a491 yo23a Under which item should or could this amount have been entered? (another deductible item)
yo23a492 yo23a Under which item did you accidentally enter this amount? (another deductible item)
yo23a493 yo23a This person had discovered that something had gone wrong, but did not change this (in time)
yo23a494 yo23a This person did not file an objection in time when it turned out that he/she needed to pay more or had to pay a penalty according to the Tax Administration, while he/she did not think this was correct
yo23a495 yo23a This person received a tax assessment that he/she was able to pay but he/she did not do so in time
yo23a496 yo23a This person received a tax assessment that he/she was not able to pay (directly)
yo23a497 yo23a This person was unsure whether everything had been entered correctly, after filing the tax return
yo23a498 yo23a What was the consequence of not having paid the tax assessment in time while the person you helped was able to pay the assessment?: Payment reminder
yo23a499 yo23a What was the consequence of not having paid the tax assessment in time while the person you helped was able to pay the assessment?: Warning
yo23a500 yo23a What was the consequence of not having paid the tax assessment in time while the person you helped was able to pay the assessment?: Payment order
yo23a501 yo23a What was the consequence of not having paid the tax assessment in time while the person you helped was able to pay the assessment?: Confiscation of property/bank assets
yo23a502 yo23a What was the consequence of not having paid the tax assessment in time while the person you helped was able to pay the assessment?: Received a penalty
yo23a503 yo23a You indicated that this person received a tax assessment after filing the tax return, which he/she could not pay directly. Did this person manage to pay the tax assessment in the end?
yo23a504 yo23a Did this person manage to pay the tax assessment in the end? Other, namely:
yo23a505 yo23a Did the person you helped encounter any other problems before, during or after filing the tax return for 2021? You can leave the space empty if the person you helped did not encounter any other problems.
yo23a506 yo23a How did you experience filing the tax return with which you helped for 2021, overall?
yo23a507 yo23a Finally, some questions about your own background and skills. Do you have a fiscal partner?
yo23a508 yo23a How often do you need help to read a letter, a manual, a brochure or other texts?
yo23a509 yo23a Which tasks have you performed in the last 3 months independently (without any help)? Copy or move files or maps
yo23a510 yo23a Which tasks have you performed in the last 3 months independently (without any help)? Save files to an online storage location
yo23a511 yo23a Which tasks have you performed in the last 3 months independently (without any help)? Find online information about a government website
yo23a512 yo23a Which tasks have you performed in the last 3 months independently (without any help)? Find online information about goods and services
yo23a513 yo23a Which tasks have you performed in the last 3 months independently (without any help)? Find online information about health
yo23a514 yo23a Which tasks have you performed in the last 3 months independently (without any help)? Send and receive emails
yo23a515 yo23a Which tasks have you performed in the last 3 months independently (without any help)? Participate in online social networks
yo23a516 yo23a Which tasks have you performed in the last 3 months independently (without any help)? Video-calling or phoning via the internet
yo23a517 yo23a Which tasks have you performed in the last 3 months independently (without any help)? Uploading and sharing self-made content on a website
yo23a518 yo23a Which tasks have you performed in the last 3 months independently (without any help)? Transferring files between different devices
yo23a519 yo23a Which tasks have you performed in the last 3 months independently (without any help)? Installing software and applications (apps)
yo23a520 yo23a Which tasks have you performed in the last 3 months independently (without any help)? Changing software settings (including the operating system or security programs)
yo23a521 yo23a Which tasks have you performed in the last 3 months independently (without any help)? Buy something online
yo23a522 yo23a Which tasks have you performed in the last 3 months independently (without any help)? Sell something online
yo23a523 yo23a Which tasks have you performed in the last 3 months independently (without any help)? Use online learning tools (such as courses and e-learning software)
yo23a524 yo23a Which tasks have you performed in the last 3 months independently (without any help)? Online banking
yo23a525 yo23a Which tasks have you performed in the last 3 months independently (without any help)? None of the above
yo23a526 yo23a I have trouble reading and understanding information provided by the municipal authority.
yo23a527 yo23a I save important documents in an orderly manner.
yo23a528 yo23a I find it hard to fill out forms about work or benefits.
yo23a529 yo23a I find it hard to read on my bank account what has been credited and what has been debited.
yo23a530 yo23a I find it easy to work with DigiD.
yo23a531 yo23a I immediately report changes in my work and income to the Tax Administration.
yo23a532 yo23a I am well aware of my financial situation.
yo23a533 yo23a I find it hard to read the departure times of buses or trains.
yo23a534 yo23a Was it difficult to answer the questions?
yo23a535 yo23a Were the questions sufficiently clear?
yo23a536 yo23a Did the questionnaire get you thinking about things?
yo23a537 yo23a Was it an interesting subject?
yo23a538 yo23a Did you enjoy answering the questions?
yo23a539 yo23a Starting date questionnaire
yo23a540 yo23a Starting time questionnaire
yo23a541 yo23a End date questionnaire
yo23a542 yo23a End time questionnaire
yo23a543 yo23a Duration in seconds